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Be happy that your customer complains!
All businesses have it, and most hate it: the customer complaining about the product or the service. Properly handling customer complaints is actually one of the most powerful ways of creating loyalty....
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The Happy Customer
Customers are essential for a business. Therefore, keeping the customer satisfied and happy is critical for you as a supplier. So, what does make a happy customer? Is it just about saying “yes” to all...
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